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"District nurse home visits"

About: Community Nursing Services / Ashfield Community Nursing

(as a service user),

I read you cover mansfi and Ashfield  areas ,last year l had an operation  for reconstruction surgery and came home with catheter for 3 mths. I recieved a phone call saying l could have home care as I live in kikby and my GP is Hucknall. Fair enough l dont expect my doctor to come out but community  care such as DN l would expect as I'm still in the ashfield area. I manage with gaining advice if needed and by my own knowledge.

I again had open surgery this month and have not even been contacted this time by the DN who should have been informed of this. The large wound was found by myself to be infected and l had to arrange to get my own antibiotics from my gp. The wound all opened up by at least 10",it cost me £50 to purchase my own sterifield ,dressings etc and to manage the wound which has started to heal.

I want to know why l needed to do this myself as someone  in a similar position  would probably  end up far worse and maybe need hospital  addmission.

With my  knowledge you use system one to communicate between GP and other services so do not see why this would cause a problem .

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Responses

Response from Elizabeth Randle, Tissue Viability & Non-Medical Prescribing Matron, Community Health South Nottingham, Nottinghamshire Healthcare NHS Foundation Trust 4 years ago
Elizabeth Randle
Tissue Viability & Non-Medical Prescribing Matron, Community Health South Nottingham,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 24/06/2019 at 15:32
Published on Care Opinion at 16:08


I'm sorry to hear about your experience regarding care in the Community. It would be useful to ascertain further details regarding your experience. If you would like to discuss this further, please contact me at Ashfield health and Wellbeing Centre. 01623 784723.

Kind regards

Elizabeth Randle

Team Leader

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