"Children unit"

About: Croydon University Hospital / Accident and emergency

We were at the A&E today in the children unit as our daughter fell and hurt her chin. The staff was incredibly sweet with her, they really tried to be playful, gave her stickers and even a teddy bear. My daughter was also seen fairly quickly. We have been other times in the adult unit and we just wish we had the same experience we had today! This is exactly the type of experience that you’ll would expect when going to the hospital: being seen quickly, friendly staff, professional but also caring doctors.

Story from nhs.uk

Responses

Response from Sarah Pritchard, Senior Quality Lead, Croydon Health Services NHS Trust

I'm pleased that your daughters visit met with your expectations and you were happy with the care and treatment that she received.

Thank you for taking time to give us your positive feedback and hope that your daughter is feeling better.

Sarah Pritchard, Senior Quality Lead, Patient Experience

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