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All their expertise comes together to make success

Posted By cali

"All their expertise comes together to make success"

About: Royal Stoke University Hospital / Cardiology

(as the patient),

After developing AF three years ago and the discovery of a clot in my heart I landed up in the care of Dr.Morley-Davies.  I was so lucky as I am intolerant to most medications and had all but been written off by previous cardiologist with their manner being if you don`t take the drugs we don`t want to know!   It was so refreshing to meet with Dr. Morley-Davies as he was very upbeat and he has worked very hard to make me feel so much more `normal` and after a year or more of different treatments I think we have together succeeded (I hope).  I would add that despite hearing aids I am very deaf and he did not - or any of his team - infer that because of this I was stupid. I cannot tell anyone what life has been like for me until now when I feel more normal and I so hope to go forward into a good future.

Having said all this he has a good hard working and cheerful team and their interaction is very, very good.  All their expertise comes together to make success a given.

  Thank you all so much.

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Responses

Response from The Princess Royal Hospital 4 years ago
The Princess Royal Hospital

Submitted on 05/07/2019 at 13:52
Published on nhs.uk at 14:07

Good afternoon

Thank you for taking the time to share your experience with us. I am so pleased to hear how well you were treated and how impressed you were with the care given. Receiving feedback is very important to us and it means a lot to the staff so I will ensure your kind comments are passed on to the department.

Kind Regards

Patient Experience Team

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Update posted by cali (the patient)

This care was given to me when I went to University Hospital at Stoke and not at the Princess Royal in Telford.

Response from Royal Stoke University Hospital 4 years ago
Royal Stoke University Hospital

Submitted on 09/07/2019 at 14:13
Published on nhs.uk at 15:08

It is always very pleasing to read comments such as yours. I will ensure your lovely words are shared with Dr Morely-Davies and his team as I know they will be very much appreciated by them. Our staff really do work hard to ensure our patients are provided with the best possible care and feedback such as yours makes such a difference to them.

Thank you for taking the time to write about your experience of our hospital.

With best wishes

Rebecca Pilling, Quality Improvement Facilitator: Patient Experience

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