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"Being messed around about feet operations about 9 yrs now"

About: Queen Elizabeth University Hospital Glasgow / Orthopaedics (Wards 10a, 10b, 10c &10d)

(as the patient),

I have been having pains in my feet for about 15 yrs, attended loads of different clinics, one says ive got one leg longer than other, , that was only the start, , I sometimes mised the kerbs, as my left foot had no Judgement,

started seeing my Dr about nine yrs ago and was glad that I eventually had a diagnosis, as I stay myself they says they would do one foot which was okay with me, , then next visit changed their mind and say they will do both together, and it would be Day Surgery, I explained that I didnt have anyone for care, as I would be walking on the balls of my soles, so they cancelled, waited nearly a year back to see them,

by this time my big toes where over my other toe, 9 years my big toe has never touched the ground, , same as usual cancelled as no carer I was 43years old, next week I will be 55years my mum who sadly passed away says she could see how much pain l was in, ,

today June 2019  ive now been Diagnosed Rheumatoid athritis in my hands, , got steriod injection, , lastly back seeing, l couldnt walk I had summer sandals as I cant get shoescto fit, in february 2019 as l had my pre op week before and had MRSA screen heart monitored for surgery I walked in and they says they cant do them as they have got worse, couldnt believe it did say I wouldnt put someone through this pain walked out, then got a letter to go to my GP to get put back on the waiting list, it feels to me like this Surgeon has put my life on hold for over 9 years, , so angry

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 4 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 19/06/2019 at 16:02
Published on Care Opinion at 16:02


picture of Nicole McInally

Dear E MC

It is clear from your post that this has already been a long journey for you and so I can fully appreciate your anger and frustration.

I have shared your feedback with the General Manager of the service and it would be really helpful for you to get in touch with me directly with your personal details (including your date of birth) so that we can look more into this further. My email address is Nicole.McInally@ggc.scot.nhs.uk

Kind Regards

Nicole

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