"Excellent service from doctor and very helpful..."

For over 65 years my husband and I had been patients at Owen Road surgery and we could not fault the care we received over the years, and when our respective doctors retired we felt very sad.

However,when I needed to see a doctor I was offered and accepted an appointment at Dalton Square.

On arrival the receptionists were both, kind courteous and helpful and the doctor I saw was wonderful, kind and caring and as my need was quite complex she consulted another doctor who was equally kind. I cannot complain at all about my care, the biggest problem is actually getting though on the phone.

In one month trying to sort out appointments I spent over £12 on the phone due to the length of delay in getting an answer. I do not blame the staff for this as it's probably a system set up by the NHS that simply is either overloaded or not fit for purpose.

I feel very sorry for the staff as they probably have to deal with a lot of angry patients. I am very happy with the treatment I recently received at Dalton Square and thank all the staff concerned.