This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"There is a positive way ahead"

About: Telford STaRS

(as a service user),

I first went to the offices of Telford Stars in May 2019. I was given a pamphlet with all the information I required to contact Telford Stars and get the support I wanted. I followed the instructions and talked to a member of staff. 

I was able to explain my problem and pass over all my details. I felt reassured that they fully understood my problem and the help was seeking. I was invited for a briefing and health check which also put my mind at rest. I have, subsequently, been contacted by my case worker who introduced herself and invited me to a 1-to-1 meeting yet to be had. I have nothing but respect for the ways I have been treated and feel confident there is a positive way ahead.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Michelle Astbury, Service and Clinical Lead, Telford Stars, Telford STaRS 4 years ago
Michelle Astbury
Service and Clinical Lead, Telford Stars,
Telford STaRS

Oversee the delivery of the Telford substance misuse services

Submitted on 25/06/2019 at 23:09
Published on Care Opinion on 26/06/2019 at 10:50


picture of Michelle Astbury


I am so pleased your experience has been positive and welcome your feedback.

I wish you luck as you progress with your recovery.

Best wishes

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k