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"My brother"

About: Heartlands Hospital / Accident and emergency Heartlands Hospital / Trauma and orthopaedics

(as a relative),

My brother was admitted to heartlands through a&e with a fractured hip he had his operation the next day after been admitted to ward 5 the care on ward 5 is excellent especially from sister shafine nurse Emily hcas Julie and Natalie and housekeeper Stella he’s now been moved to ward 9 but I will never forget the care he has had on 5 and so eternally grateful for the care and dignity received ward manager Gwen and her excellent team 

Kindest regards 

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Responses

Response from Heartlands Hospital 4 years ago
Heartlands Hospital
Submitted on 17/06/2019 at 11:01
Published on nhs.uk at 11:06


Responded: 17.06.19

Dear Hedderh

Thank you for taking the time and trouble to write to Care Opinion regarding your brothers experience on ward 5, Heartlands Hospital. I have forwarded your email to the Matron who I know will share your compliments with her staff.

Wising you many thanks and your borther a speedy recovery.

Kind regards

Patient Experience Team

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