This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"She is an amazing staff member"

About: Aberdeen Maternity Hospital / Obstetrics (Maternity care)

(as a service user),

I really wanted to take this opportunity to thank a member of staff at the scanning department Aberdeen maternity hospital. Her name is Elaine. As this was my first child, I was not sure what to expect. However, Elaine made me feel at ease. She was very passionate about her job role. She made the baby come alive to me. I love the way she explained everything to me, even though I did not ask. I love the way she reassured me and gave me assurance that the baby was growing very well. She even made me do a wee dance to get the baby moving when the baby would not move. She really took her time with me. I was very blessed to have had her for my 12 week and 20 week scan.  I was really saddened at my last scan when I found out I probably won’t be having any more scans. Elaine is an amazing staff member. I wish her the best in life and may God continue to bless her.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jayne Forrest, Midwifery Manager, Maternity and Women's Services, NHS Grampian 4 years ago
Jayne Forrest
Midwifery Manager, Maternity and Women's Services,
NHS Grampian
Submitted on 20/06/2019 at 22:50
Published on Care Opinion at 22:50


picture of Jayne Forrest

Dear UDS

Thank you so much for your lovely feedback. Elaine will be delighted to hear she made your experience so very positive. It is very important to parents to be provided with good information and it is clear from your feedback that Elaine did a very good job of reassuring and explaining everything to you. It's great that you had her for both your 12 and 20 week scans, it's always reassuring to be cared for by the same person. I will ensure that Elaine gets your feedback and I'm sure she will be thrilled.

Best wishes for the rest of your pregnancy.

Kindest regards,

Jayne

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k