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"A recent emergency admission for my 92 year old..."

About: Peterborough City Hospital / Accident and emergency

Mum was taken to hospital by ambulance.The paramedics were amazing. So patient and thorough in their assessment. From the moment of arrival to the accident and emergency department, mum was looked after by lovely staff. She was treated with dignity and respect and tests were carried out swiftly. Mum was admitted to the medical assessment unit for further tests and treatment. I cannot stress enough how wonderful the staff were not only with mum but also with us, mum's close family. They told us everything we needed to know.

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Responses

Response from Bernadette Jacques, Head of Complaints and Clinical Risk, North West Anglia NHS Foundation Trust 4 years ago
Bernadette Jacques
Head of Complaints and Clinical Risk,
North West Anglia NHS Foundation Trust
Submitted on 19/06/2019 at 08:54
Published on Care Opinion at 08:54


Thank you for taking the time to respond following your visit to our hospital. It is always a pleasure for our staff to read comments such as yours and I will ensure they are passed on. I hope you mum is well.

Kind regards

Bernadette Jacques

Head of Complaints and Clinical Risk

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