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"Very good"

About: Moorfields Eye Hospital (City Road Campus)

What I liked

Staff were caring and friendly at all times. A problem that arose whilst I was under general anaethestic was promptly dealt with and I have suffered after effects

What could be improved

The procedure (DCR) was not fully explained to me and I was never told that the stent and silicon tube would left in place for some 5 weeks

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Responses

Response from Moorfields Eye Hospital (City Road Campus) 11 years ago
Moorfields Eye Hospital (City Road Campus)
Submitted on 28/05/2012 at 11:22
Published on nhs.uk on 29/05/2012 at 04:01


Thank you for this helpful feedback. I'm glad you found our staff caring and friendly and will ensure that your comments about your procedure are passed on to the relevant staff so that they know to provide clearer explanations in future.

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