"Very good"

About: Moorfields Eye Hospital (City Road)

What I liked

Staff were caring and friendly at all times. A problem that arose whilst I was under general anaethestic was promptly dealt with and I have suffered after effects

What could be improved

The procedure (DCR) was not fully explained to me and I was never told that the stent and silicon tube would left in place for some 5 weeks

Story from NHS Choices

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Response from Moorfields Eye Hospital (City Road)

Thank you for this helpful feedback. I'm glad you found our staff caring and friendly and will ensure that your comments about your procedure are passed on to the relevant staff so that they know to provide clearer explanations in future.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful