You're offline
You're back online! Refresh the page
The site has been updated! Refresh the page

"The staff were fantastic"

About: Musgrove Park Hospital / Day Surgery

(as the patient),

I was booked into day surgery to have a laparoscopy and the staff were fantastic. They could tell I was nervous and greeted me with a smile and really eased my anxiety.

Everything was explained to me every step of the way.

After I had come around from my operation, I was offered a cup of tea and some toast. I'm gluten intolerant and was so happy that they had gluten free bread available. It was also the best gluten free toast I had! (now I want to know which brand they have!)

There was one HCA who really stood out for me. I think her name is Shelly. She was fantastic and really made my wait on the ward less nerve-wrecking. She's an asset to the NHS.

Musgrove is always my hospital of choice. I've had my eye ops here, had my 2 children here and my experiences have always been very positive.

Responses

Response from Philip Shelley, Facilities Manager, Taunton and Somerset NHS Foundation Trust

picture of Philip Shelley

Dear Annimousey,

Great to hear that you had a positive experience at Musgrove Park Hospital whilst in Day Surgery.

It is vital that all patients receive the food choice that they require so I am delighted that the Day Surgery Team were able to offer Gluten Free bread in a safe manner.

Kind Regards

Philip Shelley

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful