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Visit to the A&E on Monday 20th May 2019

Story from nhs.uk

"Visit to the A&E on Monday 20th May 2019"

About: Barnet Hospital / Accident and emergency

I visited A&E on Monday 20th May after the Doctor in walk- in centre in Edgware hospital suggested to me for the further investigation of severe pain around my right knee. I waited about 2 hours to see the Doctor.The Doctor was extremely good and helpful and was very keen to spend time to get the details of my medical history to sort out the cause of the pain. As I could not walk at all and the pain was getting worse every minute he himself pushed me around the ward for treatment. I was amazed and the words cannot express my gratitude towards him.Following day I went for scan and I was treated very professionally by the duty Doctor and the Nurses . The receptionist was very helpful as well .Hopefully I am on the way to recovery .Thank you all for the service you provided to me under so much pressure.Three cheers for our NHS.

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Responses

Response from Barnet Hospital 4 years ago
Barnet Hospital

Submitted on 17/06/2019 at 12:49
Published on nhs.uk at 13:06

Dear R.K/

Thank you for sharing your experience from your visit to A&E.

I hope your recovery continues well and the knee gets better.

I would like to personally thank the Dr who pushed you around the ward, are you able to email me his name, you can email me at richardchester@nhs.net please mark your email A&E Barnet

With best wishes and a speedy recovery

Richard

Richard Chester - deputy director of patient experience

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