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"Looked after very well"

About: Pilgrim Hospital / Gynaecology

(as the patient),

The receptionists were excellent and greeted me in a friendly manner when I arrived.

My nurse Janet was perfect, and I mean perfect.  She sensed that I was nervous and looked after me very well.  The specialist nurse, Steph was then called and she too was very good, explaining everything clearly and telling me what the next step was. I cannot fault these two ladies.  

There was one difficulty in that when the Doctor was taking my history they seemed to not understand what I was saying and kept saying... "What?"

I would not be afraid to go to this clinic again.

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Responses

Response from United Lincolnshire Hospitals NHS Trust 4 years ago
Submitted on 03/07/2019 at 16:24
Published on Care Opinion at 16:24


Thank you so so much for your kind words and sharing your story. It is a great boost for the nursing team to know that they are truly making a positive difference. I will be sure to let them all know what a fantastic job they are doing and to keep up the hard work.

As the Matron this makes me very proud!

Thank you so much for your time once again.

Lisa Marshall, Matron

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