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Thank you

Story from nhs.uk

"Thank you"

About: Cornerways Medical Centre

I was having a mental health crisis and a member of staff showed so much compassion to me. He helped me by listening to me and not judging but just to try and help me through a very tough moment for me. Its people like this that help people suffering try and get a little support. He is a receptionist and didn't pretend to know anything about mental health he just listened and spoke to me in a way that I felt able to get through the day. A wonderful addition to the team and one I'm very thankful for. Thank you.

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Responses

Response from Cornerways Medical Centre 4 years ago
Cornerways Medical Centre

Submitted on 09/06/2019 at 20:33
Published on nhs.uk at 21:06

Dear Patient

Thank you for your positive feedback about Cornerways Medical Centre. We work hard to be outstanding in our patient care and I am delighted to hear that we have achieved this.

Thank you for taking the time to contact us, it is much appreciated. Your comments will be shared at our daily meeting and will no doubt have a positive effect on our team.

Kind regards,

Danielle Gledhill

Practice Operations Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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