I have previously used a 01749 telephone booking number as recommended by my doctor for West Mendip Community Hospital with no problem.
When I needed to make another appointment, I was advised that this number was no longer available and that a new 01460 number was to be used in it's place.
Having done this, I was advised that there was a waiting list and if I was more than 4th in line, to hang up and try later. Eventually I got through only to be told that I was 24th in line.
3 hours later I was able to get through and make the appointment. I'm retired, so apart from the frustration, I was able to wait. But this must be addressed as it is entirely unacceptable as is.
"Booking an appointment by phone"
About: West Mendip Community Hospital West Mendip Community Hospital Glastonbury BA6 8JD
Posted by barton boy (as ),
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