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Found the Consultant to be very caring

Posted By A great service

"Found the Consultant to be very caring"

About: University Hospital Hairmyres / Medical/Gastroenterology (Ward 11)

(as a service user),

I attended a Gastroenterology Outpatient appointment with Dr Sutherland in 6/2019, he put me at ease and explained everything very clearly and told me all the steps he was going to take to find out what is going on with me  after the consultation I felt less anxious, listened to and found the Consultant to be very caring, also the the other staff I came into contact with were very kind and considerate and explained everything they were doing making sure I was alright at all times.

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Responses

Response from Hazel Mitchell, Service Manager, Adult Health Services, NHS Lanarkshire 4 years ago
Hazel Mitchell
Service Manager, Adult Health Services,
NHS Lanarkshire

Submitted on 04/06/2019 at 15:01
Published on Care Opinion at 15:01

picture of Hazel Mitchell

Dear A Great Service

Thank you very much for taking the time to detail your lovely feedback. Your comments are very welcome and it is lovely to hear that you appreciated the exceptional service the Gastroenterology doctors aim to provide. It is always our intention that patients feel they are listened to, safe, and looked after when under our care.

I will pass on your lovely comments to Dr Sutherland and the team, and I am sure he will be delighted to hear them.

Thanks again for getting in touch and best wishes for the future

Hazel

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