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"Having an emergency call back"

About: Lower Clapton Group Practice

(as the patient),

Got told I wasn’t getting a call back because the doctor didn’t feel it was an emergency even though it’s was for bad burns and A&E told me to go to my doctors

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Responses

Response from Jenifer King, General Practitioner/Partner, Lower Clapton Group Practice 4 years ago
Jenifer King
General Practitioner/Partner,
Lower Clapton Group Practice
Submitted on 16/06/2019 at 19:41
Published on Care Opinion at 19:41


Sorry you had this experience. It doesn't reflect the response we would expect our patients to be receiving. Thank you for taking the time to feed back. If you can share a little more about what happened directly to us at lower.claptongp@nhs.net then we can investigate what went wrong. Thanks

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