Last Friday 24th May 2019, I came in for the day to have an excision of a lesion on the right nostril so this review is more based on the Theatre Arrivals Area and subsequent surgery although I was referred through Ear Nose and Throat for the procedure.
I just wanted to say a big thank you to all the people that I came across during the day (that includes the ENT staff and consultant who I saw initially after being referred).
A special thank you to the Surgeon, ODP’s, Theatre Staff and Recovery also.
They all showed great kindness, professionalism and reassurance towards me and made me feel very much at ease and who all had a smile on their face and a sense of humour.
I honestly cannot fault my experience and the wonderful service that is the NHS despite the enormous pressures on staff and the system itself and who all work tirelessly to provide the best possible service they can to patients.
"Thank you"
About: Leicester Royal Infirmary / Ear, Nose and Throat Leicester Royal Infirmary Ear, Nose and Throat LE1 5WW
Posted via nhs.uk
- Story from
- nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Leicester Royal Infirmary