"Disappointing Experience"

About: Medway Maritime Hospital

I attended the hospital at the ultrasound department on the 30.05.2019 for a 2.30pm appointment. I found the experience uncomfortable, distressing and very painful. I was being tested for cancer on a neck nodule.

Story from nhs.uk


Response from Patient Experience Manager, Medway NHS Foundation Trust

Thank you for you feedback. We are very sorry to learn that you found the ultrasound uncomfortable and distressing.

Please be assured that we will bring your comments to the attention of the Imaging team.

Kindest regards,

The Patient Experience Team

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