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Care Opinion

Broken ankle

Posted By PaulaAB

"Broken ankle"

About: University Hospital Wishaw / Emergency Department University Hospital Wishaw / Trauma & orthopaedics

(as the patient),

I broke my ankle while out walking the dog and required to be taken to hospital by ambulance. I was taken to Wishaw General Hospital. My experience was fantastic. I am overwhelmed by the kindness and caring attitudes of all (and I really mean all) people I came into contact with including the paramedics, porters, A& E nurses, doctors, assistants, anaesthetists, ward nurses, physiotherapists. They were all wonderful and made what might have been a horrendous experience into a bearable one.  

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Responses

Response from Claire Rae, Head of Physiotherapy and Professional Lead, NHS Lanarkshire 4 years ago
Claire Rae
Head of Physiotherapy and Professional Lead,
NHS Lanarkshire

Submitted on 31/05/2019 at 15:32
Published on Care Opinion at 15:32

picture of Claire Rae

Dear PaulaAB

Thank you for taking the time to post your comments online. I am delighted that you had a good experience during your time within University Hospital Wishaw. I will ensure your comments are passed onto the Physiotherapy team. I hope you are continuing on the road to recovery and that you are not in too much discomfort with your broken ankle.

Thanks again

Claire Rae

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Update posted by PaulaAB (the patient)

Please pass on my comments to the whole team including A&E, surgery, doctors, nurses, porters and ward assistants. You were all fantastic.

Response from Andy Pender, Senior Nurse, Emergency Medicine, University Hospital Wishaw, NHS Lanarkshire 4 years ago
Andy Pender
Senior Nurse, Emergency Medicine, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 31/05/2019 at 16:47
Published on Care Opinion at 16:47

picture of Andy Pender

Dear PaulaAB,

Many thanks for taking the time for posting your experience during your visit to the ED. The staff will be delighted to read your kind words and I will ensure your posting is shared with them.

I hope that you are recovering well.

Best wishes

Andy

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