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Went out of her way

Posted By Grateful granddaughter

"Went out of her way"

About: Aberdeen Royal Infirmary / Cardiology / Coronary Care Unit

(as a relative),

Just a message to thank the senior charge nurse Alison on ward 109 who helped my elderly grandmother. We were waiting for an echo and unfortunately there didn't seem to be a record of her appointment but the SCN went out of her way to find out what was happening and sorted it out. Much appreciated.  

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Response from Fiona Robertson, Chief Nurse, Dr Gray's Hospital & Moray HSCP, NHS Grampian 4 years ago
Fiona Robertson
Chief Nurse, Dr Gray's Hospital & Moray HSCP,
NHS Grampian

Submitted on 04/06/2019 at 10:55
Published on Care Opinion at 10:55

Dear Grateful granddaughter

Many thanks for taking the time to share your thanks regarding the support and help that SCN Alison Mitchell gave to your grandmother. Alison will be delighted that her help had such an impact and that she was able to sort out her appointment.

With best wishes to you and your grandmother.

Regards

Fiona Robertson

Chief Nurse

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