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Extremely disappointed

Story from nhs.uk

"Extremely disappointed"

About: Barlborough NHS Treatment Centre

I was extremely disappointed with the whole wide experience at Barlborough Treatment Centre from my first appointment in September 2018 to being discharged in May 2019. Although I am in extreme pain with my hip, and havie been discharged in May I was told that I was too young to have any surgery on my hip.

and that I could get a second option from another ttreatment centre/Hospital.

I feel that 9 months of appointments and 3 MRI scans where a complete waste of time and NHS money.

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Responses

Response from Barlborough NHS Treatment Centre 4 years ago
Barlborough NHS Treatment Centre

Submitted on 29/05/2019 at 09:18
Published on nhs.uk at 10:06

Dear Marjorie,

Thank you for leaving your comments on the Barlborough NHS Choices website.

We appreciate all forms of feedback, both positive and negative, as this gives us the opportunity to learn and improve.

We are very sorry that you are disappointed with the service you received from us and we would like the opportunity to look into this further to find out what went wrong.

If you would like us to do this, please email me directly on mandy.miller@careuk.com and so that we can have a look at your notes and get back to you.

With kind regards, Mandy M Miller - PA to Steve Booker, Hospital Director and Marco La Malfa, Medical Director.

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