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"Feedback from carers "Excellent Professional Service""

About: Learning Disabilities / Community Learning disability team (CLDT)

(as a staff member posting for a carer/relative),

Below is a summary from 3 carers who completed feedback forms sent to them following a period of care by the Community Learning Disability Team. They are talking on behalf of the service user that they care for and how they feel they experienced the care from the Community Learning Disability Team.

They would all be extremely likely to recommend this service to family and friends if they needed this care or similar treatment.

They felt that the service user had been treated with respect and they were happy with the help the service user had received. They were happy with where they had been met for the care provided by the team and felt that they had been given clear and useful information.

They didn’t have any suggestions for any things the team could have done better and one commented that it was an excellent professional service.

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Responses

Response from Louise Barber, Business Support Manager, Learning Disability Service (CLDT/CISS/Buckwood View and (ATS) Firshill Rise, Sheffield Health and Social Care NHS Foundation Trust 4 years ago
Louise Barber
Business Support Manager, Learning Disability Service (CLDT/CISS/Buckwood View and (ATS) Firshill Rise,
Sheffield Health and Social Care NHS Foundation Trust
Submitted on 28/05/2019 at 09:47
Published on Care Opinion at 11:30


Thank you to all the carers who have given us positive comments via the feedback questionnaires.

It is very encouraging for us to know that you would recommend our service to friends and family if they needed this care, and that you were given clear and useful information, also that you were treated with respect and you needs were met. We will ensure that the staff involved are informed of your feedback.

It is very helpful for us to receive feedback as it helps us to continue to improve services.

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