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Care Opinion

Took the time to understand

Posted By Kenny M

"Took the time to understand"

About: Lanarkshire Community Services / Adult Speech and Language Therapy University Hospital Hairmyres / Acute Stroke Unit (Ward 6)

(as the patient),

I had a couple of strokes early summer last year and, whilst I staying in Hairmyres Hospital, I had myself referred to the Speech Therapy department because I often had difficulty in expressing myself in the tone which I wanted to.

Following discharge from hospital, my out patient speech therapy was taken on by Siobhan.

Over the course of our appointments, Siobhan took the time to understand the (often subtle) communication issues myself and my family were experiencing. 

To my surprise Siobhan treated me and my post stoke problems in a holistic manner and spent as much time on helping me develop post stroke coping strategies as she did on actual speech problems per se.

My wife and myself can’t speak highly enough (no pun intended) about the care provided to us by Siobhan. A stroke has a huge impact on both the patient and their family. Siobhan got that, listened, cared, and helped both of us cope. 

She is a credit to her profession, the NHS and Hairmyres Hospital 

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Responses

Response from Pauline Downie, Professional Lead for Speech and Language Therapy, Speech & Language Therapy Services, NHS Lanarkshire 4 years ago
Pauline Downie
Professional Lead for Speech and Language Therapy, Speech & Language Therapy Services,
NHS Lanarkshire

Speech and language therapy provides treatment, support and care for children and adults who have difficulties with communication, or with eating, drinking and swallowing.

Submitted on 23/05/2019 at 17:33
Published on Care Opinion at 17:33

picture of Pauline Downie

Dear Kenny M

Thank you so much for taking the time to feedback on your experience with Speech and Language Therapy. Communication is so central to our lives and expressing who we are and a communication difficulty can having a devastating impact on our relationships.

I am very pleased that you benefited from Siobhan's support and therapy- it is not really possible, I think, to treat someone's communication difficulty without getting to know them and who and what is important in their life.

I will certainly pass on your kind words to Siobhan (who I work with regularly and also know she is a great therapist). I hope that the strategies continue to be helpful and wish you all the best for the future.

Kindest Regards

Pauline

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