"Overall a big thank yu to the wonderful staff that..."

About: James Paget University Hospital

What I liked

Some of the A&E staff were wonderful, some where not. The same applies throughtout the hospital. It depends on who you get, whih is unfortunate but the staff that perform wonderfully do it a a vocation and not just a job.

Thank you to most of the staff at the JPUH - there is still a little way to go before it is the best but yu are getting there.

What could be improved

Consultant's attitude as well as some nursing staff. List to the patient when they tell you they are in excruiating pain - pain the body's defense mechanism

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Response from James Paget University Hospital

Thank you for taking the time to record your comments. There is lots of work underway to improve our patients' experience, but if you would like us to look into any concerns in detail, please get in touch with our Patient Advice Team via our website or tel 01493 453240.

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