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"Five star hospital"

About: Loughborough Hospital

This is the day after my surgery for the removal of a cateract to my right eye and its replacement with a new lens ,a daunting experience you might say.I was naturally apprehensive-

I need not have worried , I was greeted by an exceptional receptionist who looked after me and took me to the ward. On the ward , again the staff were brilliant guiding me through the pre op procedures ,the operating theatre staff came to the ward from time to time to administer eye drops and inform me of their duties ,again they were ultra competant (of course ,as one would expect this of them ) .In the preparation room I was kept informed about what was happening, (I thought that this was the operating theatre) but I was taken into the theatre and once again fully informed about proceedure and put at ease ( as much as was possible) This was a wonderful team who were so efficient.The hospital itself is so peaceful. On top of this excellent treatment and personal care,parking is FREE.

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Responses

Response from University Hospitals Of Leicester NHS Trust 3 years ago
University Hospitals Of Leicester NHS Trust
Submitted on 03/08/2020 at 16:44
Published on nhs.uk at 20:29


Dear Brian,

Thank you for leaving your review about your experience. We're pleased that you received excellent care. We'll pass on your kind words to the team.

Do you know about our Caring at Its Best awards? You can nominate staff or teams for an award that you feel went above and beyond during your time with us.

There's more information online at: https://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/

We wish you all the best.

Kind regards,

The Communications Team

Leicester's Hospitals

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