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"Practice Nurse"

About: Rutland House Surgery

I can only very strongly disagree with the review left on 31 March 2019 re: the nurse. Very recently we were forced to make an appointment at very short notice to see the nurse. My husband has had a tracheostomy since February of this year whilst undergoing treatment for cancer. The dressing needs to be changed regularly and on this particular occasion the District Nurse had failed to arrive. We called the surgery and were given an appointment for that evening with the nurse. Quite often this change of dressing is undertaken by 2 nurses at the hospital as it is quite a difficult procedure. Despite never having done this before, the nurse treated my husband with great kindness and care. She was extremely patient and polite and did an absolutely first class job. She also very kindly offered to change the dressing if the District Nurse failed to arrive again. Quite honestly, after the way she cared for my husband, we would rather see the surgery nurse. She is a complete asset to the Practice.

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