This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

A&E Tuesday 13 May

Story from nhs.uk

"A&E Tuesday 13 May"

About: Basildon University Hospital / Accident and emergency

I came into A&E around 4am with a resting heart rate of 114b that had lasted hours, either triggered by or resulting in a panic attack. The staff were AMAZING. So friendly, put me at ease (as much as they could for someone in panic), very polite and they did everything they could to make sure it was nothing sinister. Can’t thank them enough for their fabulous service, I dealt with probably 6 different people and they all genuinely cared about me and what I was going through.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Basildon University Hospital 4 years ago
Basildon University Hospital

Submitted on 11/06/2019 at 13:34
Published on nhs.uk at 14:07

We are pleased that your recent experience of care in the Emergency Department at Basildon Hospital was a positive one.

Our staff do a difficult job with skill and professionalism and comments such as yours are always very much appreciated.

Your comments have been forwarded to the senior team to ensure staff in the department are made aware of your kind words.

Thank you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k