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Excellent experience

Story from nhs.uk

"Excellent experience"

About: West Derby Medical Centre

After having a phobia of having my bloods taken for 28 years, I went for a test today after undertaking CBT for the past few months. My appointment was with a certain nurse who put me at ease and conducted the procedure with utmost care and efficiency. I had a fantastic experience, and can not thank the nurse enough! Thank you so much for such a wonderful visit, the nurse in question is an absolute credit to the surgery.

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Responses

Response from West Derby Medical Centre 4 years ago
West Derby Medical Centre

Submitted on 24/05/2019 at 11:14
Published on nhs.uk at 12:06

Hi there

Thank you for taking the time to leave a review.

I'm really glad to hear you've had a good experience with the surgery- we always strive to deliver good quality care to our patients.

I have forwarded your comments to our nursing team.

Thank you

Richard Fowler (Reception Manager)

West Derby Medical Centre

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