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"Outstanding Care on G3 Ward"

About: Queen Alexandra Hospital

In March 2019, my grandfather became very unwell, whilst on G3 ward, the care given was outstanding, his dignity was respected and the staff were very understanding. They supported us as family members in all his care, and treated him with the upmost respectful and dignified care we could of asked for right until the moment he passed. As a family, we would like to say a HUGE thank you to the staff on G3 for really supporting us during this difficult time. I can't fault the care in any way possible. Thank you G3 ward! Beautiful, caring and kind staff. Working in the NHS myself, I understand the stress you all go through and regardless of how your day was going, you always managed to keep us calm. I can't thank you enough. I also want to thank the palliative care team for being so patient and understanding and giving him the best care possible making him comfortable.

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Responses

Response from Lisa Wood, Complaints Officer, Portsmouth Hospitals NHS Trust 4 years ago
Lisa Wood
Complaints Officer,
Portsmouth Hospitals NHS Trust
Submitted on 23/05/2019 at 10:27
Published on Care Opinion at 10:27


Thank you for taking the time to share your family's experience with us. I am glad that you and your family were well looked after by our staff during this difficult time and will share your kind words with those involved in your grandfather's care as I am sure they will be pleased to read them.

With best wishes

Lisa

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