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"Excellent!"

About: Gravesham Community Hospital

Went to Minor Injuries on Sunday with a suspected broken ankle. Was seen very quickly and after an initial examination was given the choice of going to Darenth for an x-ray or coming back the next day to Gravesend. I opted for the latter and was given good, sensible advice as to how to minimise pain, etc for the rest of the day. Back on Monday morning for the x-ray, whick thankfully confirmed nothing was broken. On both visits the staff were friendly, professional, caring and sympathetic, even lending me crutches to help me get about. I cannot recommend this unit too highly, and if it were possible to give a six star rating I would. Thank you, all of you.

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Responses

Response from Gravesham Community Hospital 4 years ago
Gravesham Community Hospital
Submitted on 30/05/2019 at 10:35
Published on nhs.uk at 11:06


Hello

Thank you for taking the time to tell us about your attendance at Gravesham MIU.

We are pleased to hear that staff treated you with care and compassion and that you were offered pain relief advice and options for having an x-ray. We will pass your feedback onto the service so it can be shared with staff.

We wish you a speedy recovery from your injury.

Best wishes

Patient Advice and Liaison Service (PALS)

Kent Community Health NHS Foundation Trust

Tel: 0300 123 1807 Email: kentchft.PALS@nhs.net Website: www.kentcht.nhs.uk

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