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"Dental phobia"

About: Lincoln County Hospital / Oral surgery

(as the patient),

Had an appointment with the local community dental practitioner...not just scared. terrified..and with a bad gag reflex....she talked me through it..explained I would HAVE to have impressions taken...a fall flat on my face took out 3 teeth at the front...the lady stroked my hand counted down the seconds with me..and it was done. ! . got reffered to lincoln county hospital for roots taken out..the dental dr spent half hr on phone to me prior to admittance and said I could ring him if I had concerns..went out of his way..told because of my other conditions and that my diabetes was high they could only sedate me...told id be awake but asleep...couldnt quite get my head round that but the lovely dental dr assured me and asked me to trust him....(so loveley I could have adopted him)...and he was right...the moment that stuff wrnt into the cannular I was out cold..knew nothing..fantastic care..lovely staff..and brilliant drs. xxxx.

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Responses

Response from Sharon Kidd, Patient Experience Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust 4 years ago
Sharon Kidd
Patient Experience Manager, Patient Experience,
United Lincolnshire Hospitals NHS Trust
Submitted on 24/05/2019 at 16:17
Published on Care Opinion at 16:17


picture of Sharon Kidd

Dear Grantham lincs

Thank you for your wonderful feedback regarding our service at Lincoln County. I am so pleased a scary experience was made less stressful for you by our lovely team.

I will share your kind comments with the rest of the team and ensure the doctor in question is aware of how much of a difference he made to the experience for you.

Kindest regards

Sara Anscombe, Service Manager for Surgery

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