"First class"

Attended walk-in centre on Saturday morning with injury.

Registration was prompt and courteous. Waiting area was clean, calm and civilised; other people waiting were all well behaved (this really helps).

I was seen quickly by a doctor. The examination was detailed, extensive and thorough. So I had confidence in the diagnosis offered. I left with 1) reassurance that my injury was not major 2) clear guidance on how to achieve recovery 3) a prescription for pain relief when I needed it 4) suggestions for follow-up of underlying problems with my own GP.

Really excellent, I could not have wished for more. I hope the extensive notes which were made are available to my own GP practice.