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"Terrible A&E."

About: Hillingdon Hospital / Accident and emergency

My mother came into A&E on the Thursday. Spent all day here after arriving in an ambulance. She was sent home with a form to return next morning for a CT scan. Not given a scan and was sent back to A&E to start the whole process again. She is 82 and in terrible pain not able to lay down anywhere. She is in so much pain and being ignored. I’m am going to take her home as she cannot sit through this again if anything happens to her we will be holding the hospital to account. Terrible how they treat elderly patients. No respect or dignity

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Responses

Response from Hillingdon Hospital 4 years ago
Hillingdon Hospital
Submitted on 06/04/2020 at 13:51
Published on nhs.uk on 08/04/2020 at 13:11


The Hillingdon Hospitals Foundation Trust is very concerned about your feedback posted on NHS Choices and wishes to, sincerely apologise to you for the experience your mother received whilst in A&E. We have passed on your comments to the A&E matron

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