This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Husband didn't get his medication

Posted By Lfc

"Husband didn't get his medication"

About: Solihull Hospital / Older people's healthcare

(as a relative),

My husband is on there with lots wrong with him that won’t ever get better and after lots of moaning about his anxiety medication which he didn’t get after one almighty melt down....

after another fractious night with different things he was told at 6am when he asked for a bed pan ... he was told he would have to wait till after change over .... at 7. 30 ..... he is on 6litres of oxygen 24/7.   Attached to a driver for medication on his left arm and a catheter which is hanging off his bed on the right hand side ..... and he is told to get out of bed and wait an hour and a half ...... till after change over .....

disgusting behaviour and this is Solihull hospital and heartlands hospital gets slagged off all the time ...... awful place ...... I did phone the ward .....its as if because they are old they don’t matter ..... and we hear about mental health and how it should be treated with compassion..... well I won't go back into Solihull hospital because it seems they didn’t care enough to get his medication and wouldn’t have our medication because their doctors had prescribed it and left him without it and I know it wouldn’t have made any difference to him medically but in his mind THAT tablet keeps the monsters away ..... 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Solihull Hospital 4 years ago
Solihull Hospital

Submitted on 28/05/2019 at 12:34
Published on nhs.uk at 14:08

Responded: 28.05.19

Dear Lfc

I am very sorry to learn of your husband’s experience whilst he was an inpatient under the care of our Trust and the impression that it has left.

If you would be willing to provide further details of the particular ward, together with your husband’s name, address and date of birth, as a Trust, we would welcome the opportunity to review your care.

You can do this by contacting a member of the Patient Services Team on 0121 424 0808 or you can email your concerns to uhb-tr.Complaints-ConcernsandCompliments@nhs.net who can then take the necessary action.

If you do contact our team, can I please ask you to advise the member of staff that you are responding to your Care Opinion / NHS Choices Posting.

Please be aware that we would require a patient’s written or verbal consent for information to be shared with a family member.

Kind regards

Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k