"Great Care and Treatment"

About: Royal Derby Hospital / Respiratory medicine

I was taken to the Derby Royal on 22 April 2019,and diagnosed with pneumonia whilst in A and E. I cannot fault the care and treatment I received during my six day stay . Every member of staff from the consultant down were diligent and kind to a fault. I made a couple of “bay friends,but was frankly disgusted by the attitude of some of the other patients I encountered. In fairness, perhaps it was being ill that made them so cranky,but whilst I felt nothing but gratitude, they were full of (in my opinion,) baseless complaints. Well done Derby Royal staff, you all deserve far more praise than you menting.

Story from nhs.uk

Responses

Response from Royal Derby Hospital

Good Morning

I am pleased to hear that you have had a positive experience and would like to pass on our appreciation and wish to thank you on behalf of the trust for sharing your compliment.

Your feedback is valued and important to us.

Please be assured that your comments will be forwarded to the appropriate management/team who will share this with the relevant staff members.

Kind Regards

PALS

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