"Next nurse appointment 3 months away!! Ridiculous"

I was low on my contraceptive pill. I phoned to book an appointment to have a review with the nurse to prescribe me more pills. The receptionist said she could not get me an appointment until 3 weeks time! I wasn't happy but went with the appointment. Later in the week I received a letter to say this appointment has been cancelled by the practice and for me to call to 're arrange. I called twice in one week but could not speak with the receptionist as the practice was on training and this was twice for each time I rang. Finally got through to reception a week later, to be told there are no nurse appointments for 3 months, so I asked to see the doctor to prescribe my contraceptive pill as I don't want to be without, the receptionist said she could not pre book. The receptionist put me down for a phone call a week later, which I explained will not be helpful to me as I work and I can't have my phone on me, and the nurse finishes at 2pm! The receptionist then said I can go to the Haymarket for a swab!! Presuming I won't get any pills.

I was very shocked to be asked to do this, all i want to do is book to get a prescription for the contraceptive pill. I am absolutely disgusted with this practice, the phone system is awful and the duty for customer care is appalling. I'm thinking of leaving this practice for good.