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"fantastic dedication and care shown by all staff on the CCU"

About: Royal Cornwall Hospital (Treliske) / Cardiology

(as a relative),

My father was admitted to CCU last week and is still receiving care there whilst awaiting a bed in another ward.   I just want to put on record my thanks and that of my family for the fantastic dedication and care shown by all staff there who provide a fabulous service for patient and family, whilst under obvious staffing pressures.     The practitioners in the NHS are tops! !

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Responses

Response from Jess Saunders, Patient Engagement and Feedback Coordinator, Patient + Family Experience Team, Royal Cornwall Hospitals NHS Trust 4 years ago
Jess Saunders
Patient Engagement and Feedback Coordinator, Patient + Family Experience Team,
Royal Cornwall Hospitals NHS Trust
Submitted on 05/06/2019 at 11:51
Published on Care Opinion at 11:51


picture of Jess Saunders

Dear Ijallen52,

Thank you for taking the time to share your story with us and please accept my apologies for the delay in responding to you on here. I was so pleased to read that you have found the staff to be fantastic, dedicated and caring.

I am responding to you as a member of the Patient and Family Experience Team, but I have already shared your story with the ward sister on CCU who will share it with the staff on the ward.

I hope your father is recovering well, and thank you again for taking the time to give us your feedback.

Best wishes,

Jess

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