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Thank you fur exceptional treatment

Story from nhs.uk

"Thank you fur exceptional treatment"

About: Eastwood Endoscopy Centre

I had an appointment today at your centre and I just wanted to write a quick note to say how impressed I was with your patient care. From the moment I walked through the front door until the moment I left every person was kind, friendly and spent time to explain everything thoroughly and that really relaxed me as I have never had an endoscopy before and so was quite apprehensive.

You should be proud of this as it really stands out and so I just wanted you to know it is appreciated and thank you again to every member of the team that I saw today.

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Responses

Response from Eastwood Endoscopy Centre 4 years ago
Eastwood Endoscopy Centre

Submitted on 04/06/2019 at 10:41
Published on nhs.uk at 11:06

Thank you for your comments regarding our service. We always try and make every patient feel individual and reassured as we understand the nature of the test is quite daunting. Positive feedback helps us to know that we are getting it right. Many thanks

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