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Positive hospital experience

Posted By Calum

"Positive hospital experience"

About: Royal Aberdeen Children's Hospital / Play Service

(as a parent/guardian),

Daughter was very nervous and uncertain about getting procedure done and all the hospital staff were brilliant and understanding, especially Maureen from the play service. She went above and beyond to help our daughter relax and have a successful, positive hospital experience. 

They made a hard day much easier. I would like information on how to make a donation to the toy box? Is that possible?

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Responses

Response from Kathryn Auchnie, Clinical Nurse Manager, Childrens Division, NHS Grampian 4 years ago
Kathryn Auchnie
Clinical Nurse Manager, Childrens Division,
NHS Grampian

Submitted on 07/06/2019 at 09:33
Published on Care Opinion at 09:33

picture of Kathryn Auchnie

Dear Calum

I am delighted to hear your daughter had a positive experience with her visit. It is so nerve racking for children when they have to come to hospital as they are so scared of the unknown. The play team do a fantastic job as you have experienced and I will ensure Maureen receives a copy of your feedback.


Thank you also for the offer of a donation to the toy box. The play team will be delighted. Heather Beattie who is the lead for the play team will be able to advise you on donations. If you could make contact with her on 01224 550358 or e-mail her at heather.beattie@nhs.net

Thank you for taking the time to feedback

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