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"Excellent experience"

About: Lambton Road Medical Practice

I needed an appointment for a stomach problem and was able to get in to see the nurse practitioner. A very friendly, warm welcome. She talked me through everything she was thinking so I wasnt left unsure at any point. She told me to make another appointment for 2 weeks time to get results. I forgot to do this on my way out. I phoned them a few days later to make one (thinking I'd have to wait ages for one due to only being able to arrange one for after 6.30) and got a next appointment within 2 weeks. Again, this appointment with a Dr was equally as warm, informative and very helpful. Thank you Lambton!

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Responses

Response from Lambton Road Medical Practice 4 years ago
Lambton Road Medical Practice
Submitted on 14/05/2019 at 15:24
Published on nhs.uk at 16:06


Thank you for taking the time to inform me of your positive experience at Lambton Road Medical Practice. We have seen a real improvement in same day access since introducing a our Advanced Nurse Practitioner to our workforce. I will ensure your comment is passed onto Jackie and our Administrative team, it's much appreciated.

Kind Regards,

Mrs Laura Bourne

Practice Manager

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