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"Still waiting"

About: Frampton Surgery

Dr was 45 mins late to appointment despite it being the 1st of the day & then completely rushed it without seeming to listen to my concerns and at points was rather rude. Despite me being asthmatic, having had pneumonia & numerous chest infections previously as well as several cardiologist tests in the past 6 months, when I asked her to listen to my chest because it was tight, wheezy & i had a chesty cough she abruptly advised "oh I haven't got time to be listening to everyone's chest, I'd never have time to do anything" & ushered me out of the door. In the same appointment regarding something else the Dr advised I needed a test (which they don't stock) to help them make a diagnosis. So I'd have to pick it up at a later date, due to work commitments I asked for it to be posted as I wouldn't be able to pick it up until my next annual leave booked. Dr ignored my comments & following week I receive text advising to pick it up. When I went to the surgery to pick it up after waiting 45 minutes I'm told they can't find it so the receptionist apologised and advised she will post it. After chasing countless times I still haven't received the test 4 months later. Meanwhile I am still in pain and struggling. So I will have to take time off work to waste an appointment just to ask for this test to be sent out so they can finally diagnose what is wrong and hopefully start treatment.

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