Don't know what has happened to this surgery. Doctors and clinical staff are really good. Reception/admin staff are abysmal and from my experience have absolutely no idea about anything. Still waiting 9 weeks on to get full online access to my medical records. Asked about 3 weeks ago when I was getting it for receptionist to go n get another receptionist who then messed about on my records and has now given me restricted access!!! Useless
"Disappointed"
About: Thursby Surgery Thursby Surgery Burnley BB10 3BF
Posted via nhs.uk
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