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Care Opinion

Brilliant service

Story from nhs.uk

"Brilliant service"

About: Frome Community Hospital

i came with an infection on a sunday. i was seen within half an hour and the Nurse was fantastically helpful and informative.

We had a good discussion and i came away with the drugs

I needed. The service was excellent

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Responses

Response from Lucy Nicholls, Inclusion Manager, Somerset Partnership NHS Foundation Trust 4 years ago
Lucy Nicholls
Inclusion Manager,
Somerset Partnership NHS Foundation Trust

All things around equality, inclusion, diversity and access for patients and staff.

Submitted on 14/05/2019 at 12:17
Published on Care Opinion on 15/05/2019 at 11:31

picture of Lucy Nicholls

Hello - thank you for your lovely feedback about Frome Minor Injuries Service. I'm really glad it was so helpful and you got all the bits and advice that you needed.

I hope you are on the mend and feeling much better now.:)

Best wishes

LUCY

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Response from Hannah Coleman, Nurse Practitioner, Minor Injury Units, Somerset NHS Foundation Trust 4 years ago
Hannah Coleman
Nurse Practitioner, Minor Injury Units,
Somerset NHS Foundation Trust

Submitted on 15/05/2019 at 12:21
Published on Care Opinion on 16/05/2019 at 11:22

Thank you very much for your feedback. I am very pleased that we were able to help you with your problem, I will ensure the staff are made aware of your comments.

Kind Regards

Hannah Coleman

Managerial Lead West

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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