This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"2.05PM AND NO APPOINTMENTS"

About: Colne Road Surgery

It took several attempts to get through on the telephone and when I did and I explained I had experienced heart palpitations for several days and wanted it checking I was told the only available appointment was 20th May!!!! Really disappointing, the only way I could get seen sooner would be to try again and 8am in the morning and again join the 'rat race' for the few if any appointments that may be available. I don't feel ill and wouldn't want to waste time going to the hospital for someone who may need to be seen more than me, but having to wait 11 days to see a doctor with a possible heart problem is really really poor.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Colne Road Surgery 4 years ago
Colne Road Surgery
Submitted on 23/05/2019 at 14:25
Published on nhs.uk at 15:06


Dear Patient

Thank you for your feedback on NHS choices, please contact the surgery to enable us to investigate and respond to your comments further.

Kind Regards

Jabeeen Meghiji

Practice Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k