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"First class care from dedicated staff on a busy..."

About: Royal Oldham Hospital

What I liked

I brought my elderly wife in to casualtiy with a serious viral infection on Bank Holiday Monday afterrnoon, She was seen within 15 minutes by a Triage nurse then quickly transferred to a seperate room for possible infectious cases. She was seen by two Doctors, a lady and a gentleman, who quickly diagnosed her condition. She was provided with medication immediately for an intense headache, blood tests were taken to confirm the diagnoseis and she was released for home care with appropriate medication a few hours later.

My wife is now recovering well some three days later and I am sure the outcome would have been very differnt without the intervention of the two doctors involved. Unfortunately, I did not get the doctors names, because I was too concerned about my wife's condition. However I cannot thank them and all of the staff concerned enough. Let's hope that this current government does not succeed in privatising / ruining this excellent service which we all depend upon.

What could be improved

Nothing

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Responses

Response from Royal Oldham Hospital 11 years ago
Royal Oldham Hospital
Submitted on 18/07/2012 at 12:47
Published on nhs.uk on 19/07/2012 at 04:01


Thank you for your comments regarding your visit to the Accident and Emergency department at The Royal Oldham Hospital.

We are very pleased you were happy with the staff, treatment and service your wife received, we are also pleased to hear she is recovering well.

We will forward your feedback to the department manager who will share them with the rest of the team.

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