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Care Opinion

Professional, kind and an efficient service

Story from nhs.uk

"Professional, kind and an efficient service"

About: King's College Hospital (Denmark Hill)

What I liked

We were seen at Children's A&E department as our two year old had a suspicious rash, flu symptoms. From the moment we walked in staff were friendly, the receptionist was lovely. The nurse who checked our daughter put our mind at ease as she said the rash looked viral and not something more sinister, and that we shouldn't worry. The doctor was also very kind and patient with our daughter and she did a thorough examination without frightening her.

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Responses

Response from Jessica Bush, Head of Engagement and Patient Experience, King's College Hospital NHS Foundation Trust 11 years ago
Jessica Bush
Head of Engagement and Patient Experience,
King's College Hospital NHS Foundation Trust

Lead on Trust patient feedback and engagement with patients and the public

Submitted on 21/01/2013 at 10:30
Published on Care Opinion at 10:48

picture of Jessica Bush

Thank you for taking the time to comment about your experience of King's Children's A&E Department. It's always great to hear when we do things well and I'll make sure that I pass on your kind comments to the team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from King's College Hospital (Denmark Hill) 11 years ago
King's College Hospital (Denmark Hill)

Submitted on 25/01/2013 at 13:30
Published on nhs.uk on 28/01/2013 at 07:36

Thank you for taking the time to comment about your experience of King's Children's A&E Department. It's always great to hear when we do things well and I'll make sure that I pass on your kind comments to the team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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