"My visit to the haematuria clinic at New Victoria Hospital"

About: New Victoria Hospital / Urology

(as the patient),

My visit to the clinic at a worrying time was made so much easier by all the staff who were brilliant. All smiling and so helpful. A very good experience over a five hour period. Many thanks.

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for taking the time and trouble to provide your very kind and thoughtful comments. I was glad to read that your worries were allayed.

It means a great deal to staff to read these comments, and I am very grateful that you did so.

Once again please accept my thanks for sending us these comments. Staff involved in caring for you will be delighted that you appreciated the care provided to you.


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