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My visit to the haematuria clinic at New Victoria Hospital

Posted By dodge832

"My visit to the haematuria clinic at New Victoria Hospital"

About: New Victoria Hospital / Urology

(as the patient),

My visit to the clinic at a worrying time was made so much easier by all the staff who were brilliant. All smiling and so helpful. A very good experience over a five hour period. Many thanks.

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Responses

Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS 11 years ago
Paul Cannon
Head of Administration, Acute Services Division,
Greater Glasgow & Clyde NHS

Submitted on 15/05/2012 at 21:54
Published on Care Opinion on 16/05/2012 at 08:52

Thank you for taking the time and trouble to provide your very kind and thoughtful comments. I was glad to read that your worries were allayed.

It means a great deal to staff to read these comments, and I am very grateful that you did so.

Once again please accept my thanks for sending us these comments. Staff involved in caring for you will be delighted that you appreciated the care provided to you.

Paul

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