"impossible delay."

About: Lister Hospital / Ophthalmology Lister Hospital Ophthalmology SG1 4AB

Posted via nhs.uk 4 years ago

I was initially asked on the 10th September 2018 to take my doctors letter to the emergency opthalmic clinic at Lister. Arriving there I was seen promptly by a nurse who took my full details and was told that I would be rung with a date to attend.
The following day I was offered an appointment for the 12th. September 2018 which I had to decline as I had no one to take me and would need drops.
I asked for a replacement appointment. Since that date I have tried contacting them many many times but never get an answer.
Today I tried yet again with no response.
WENDY WILSON.

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Lister Hospital

Submitted on 09/05/2019 at 13:36

Published on nhs.uk at 14:07

Thank you for your review Wendy and we're sorry that you have not heard back from the team. We would recommend getting in touch with our patient advice and liaison service (PALS), as they will be best placed to help you and arrange an appointment. Their details are available on our website: https://www.enherts-tr.nhs.uk/patients-visitors/advice-and-support/pals/

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impossible delay.

"impossible delay."

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